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Signing Process

Written by Thandolwethu Mbatha

The signing process allows recipients to securely review and sign documents sent through QuicklySign. Each step ensures the document is authenticated, completed accurately, and securely delivered to all parties.

Requirements

  • Access to the signature request email

  • Valid email inbox access

  • Mobile access if two-factor authentication (OTP) is enabled

  • Stable internet connection


Instructions

  1. Open your email inbox and click “View document” in the signature request email.
    Image: Signature Request Email Link

  2. If two-factor authentication is enabled, an OTP screen will appear.

    • Enter the OTP sent to your mobile device
      Image: OTP Input Screen

  3. Accept the Terms and Conditions

    • Review and accept site-use terms

    • Click Next to proceed
      Image: Terms and Conditions Screen

  4. Complete all assigned fields in the document

    • Fill in all required information

    • Ensure accuracy before submission
      Image: Signing Fields Completion

  5. Click Submit to finalise the signing process

    Visual: How to sign documents and Submit when complete

Expected Outcome

Once all required parties have signed, the document is completed and a confirmation notification is sent via email. The completed document will be attached or shared via a secure link depending on configuration.


FAQs

Why am I being asked to log in or register?

This may be due to a browser cookie issue. Try using a different browser or clearing cookies before retrying.

Does the signing experience differ on mobile?

Yes, the mobile interface may appear slightly different but follows the same signing steps.

What happens if I close the document before submitting?

You can reopen the document using the original email link and continue from where you left off.


Contact Support

Should you require any further assistance with this, please contact our Solutions team at [email protected]

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