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Tracking Document Completion

Written by Nirmal Fakir

Track who has signed and confirm when a document is fully executed. This depends on the signing order configured for the document.

Requirements

  • Applicable to documents sent via QuicklySign

  • Requires access to the documents (Within own personal space or shared workspace)

  • Tracking as a CC Recipient

Instructions

  1. Check Signer Status

    • Navigate to the document on your home screen (Document list) and open it.

    • Identify each signer’s current status based on your chosen signing order.

  2. Sequential Signing

    • Signers receive the signature request one at a time.

    • Status indicators:

      • Complete – Signers who have already signed

      • Awaiting Signature – Current signer whose turn it is

      • Queued – Signers yet to receive a request

        Visual - Sequential Signing

        Visual - Sequential Signing

  3. Concurrent Signing

    • All signers receive the signature request simultaneously.

    • Status indicators:

      • Awaiting Signature – Signers yet to sign

      • Status updates to Complete as each signer finishes

        Visual - Concurrent Signing

        Visual - Concurrent Signing

  4. Confirm Full Completion
    You can verify that all signers have completed:

    • Email Confirmation – Receive a confirmation email stating all parties have signed. Access the final document securely via the “View Document” button (OTP may be required) Or download the attachments from the email.

      Visual - Document completed Email Notification

      Visual - Document completed Email Notification

    • In-App Notification – Whilst logged in, alerts appear in the top-right of your account when the document is complete.

      Visual - Document completed In-app Notification

      Visual - Document completed In-app Notification

    • Document Status – On the home screen, the document status will display as Complete.

      Visual - Document completed (Document List)

      Visual - Document completed (Document List)


    • Audit Trail – Confirms the last signer has completed signing and the document is officially marked as complete.

      Visual - Document Completed (Audit Trail)

Expected Outcome

Once all signers have completed the document, it will show as Complete, and all parties will have access to the finalized document. The audit trail and status indicators will reflect full completion, ensuring traceability and compliance.

FAQs

  • Can I see partial completion progress?
    Yes. Each signer’s status updates in real-time according to the signing order and actions completed. The audit trail (Bottom of screen) will also indicate if they have accessed the document(s) yet.

  • What if a signer doesn’t complete the document?
    You can send reminders via the QuicklySign interface or follow up directly with the signer. Automatic Reminders: 2 Days and 7 days after sending (If still unsigned)

  • Does the final document automatically notify me when complete?
    Yes. You will receive both in-app and email notifications confirming full completion.

Contact Support

Should you require any further assistance with this, please contact our Solutions team at [email protected]

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