Custom email messages use simple formatting (known as markup). This means you can structure your email content using headings, bullet points, numbered lists, bold text, italics, and links.

It helps you create clearer, more structured emails where key information stands out and is easier for recipients to read and follow.

Access Email Message Settings per Document / Template setup:

There must be a blank line between the last sentence and the first bullet point.

Use a hyphen (-) with a space immediately after it for each bullet point.

There must be a blank line between the last bullet point and the next sentence.

Example (Setup):

Please see below for plans available:
​

- Pro Plan
- Business Plan

- Enterprise

​Translates to:

Please see below for plans available:

Italics: example text (*example text* - one asterisk)

Bold: example text (**example text** - two asterisks)

Bold & Italics: example text (***example text*** - three asterisks)

- Place square brackets using your triggering word [here], [apply now] etc.

- Immediately follow with round brackets with actual link thereafter (https://support.quicklysign.com/en/)

During setup: For access to our full knowledge base, please click [here](https://support.quicklysign.com/en/)

Place a greater than symbol ">"in front of text

Option 1

Double indentation:

Use “>>” for indentation:

Option 2

Recipients will receive emails with structured formatting including:

Can I use markup in all email messages?

Yes, as long as email customization is enabled on your account.

Why is formatting not showing for some recipients?

Some email clients may limit rendering of advanced formatting. (HTML restrictions/ emails being screened by security systems)

Can I combine multiple formatting styles?

Yes, you can mix headings, links, bold text, and indentation together.

Should you require any further assistance with this, please contact our Solutions team via the in-app chat (bottom right) or at [email protected]